3 Steps to Securing the Future of Dental Imaging: Uptime, Security, and Performance Unleashed
In today’s dental landscape, safeguarding patient data is a fundamental requirement—not just to comply with regulations but to build trust with patients. Sunset Technologies and SOTA Cloud are united in their commitment to helping dental practices achieve maximum uptime, seamless integration, and robust security for their imaging solutions.
Cloud-based dental imaging platforms are revolutionizing the way practices operate by enhancing collaboration and data access. However, they also bring critical questions about security, reliability, and compliance. Here are three ways to ensure your dental practice navigates these challenges effectively.
1. Uptime: What Happens if My Internet Goes Down?
Downtime disrupts workflows, delays patient care, and affects your bottom line. A robust cloud-based imaging platform should ensure continuity even during internet outages:
• Local Image Capture: Ensure your provider offers local storage to your workstation to keep operations running smoothly. Additionally, to ensure you can rest assured, the images captured during outages should be automatically synced with the correct patient records in the cloud once connectivity is restored. After they are synced, images should be automatically removed from the local workstation.
• Service-Level Guarantees: Select a cloud imaging provider with a strong history of reliable service and uptime, with a service level agreement in your contract. A service level agreement (SLA) is a guarantee of service availability, ensuring you have access to your patient records when you need them.
• Specialized MSP Support: Working with a managed service provider (MSP) who specializes in technology integration ensures that your entire infrastructure is aligned to support these uptime capabilities, minimizing interruptions and maximizing operational performance.
By combining an advanced cloud platform with an experienced MSP, practices can maintain performance and meet patient expectations without compromising efficiency.
2. Secure and Redundant Connectivity
One of the key benefits of cloud-based systems is the ability to access your images anytime, anywhere—whether you’re at home or relaxing on a beach in Maui when your associate needs assistance with an urgent patient case. This convenience is made possible through trusted platforms that implement enterprise-grade security measures, advanced privacy controls, and cutting-edge data protection technologies to ensure your information remains safe and accessible.
Security and reliability are non-negotiable in managing patient data. Here are three ‘must-haves’ in terms of secured access that practices should adopt:
• End-to-End Encryption: Data encryption at every stage, at rest and in transit, with industry-leading encryption standards (at least TLS 1.2)
• Authentication Controls: Measures like multi-factor authentication (MFA) and IP whitelisting help prevent unauthorized access. MFA requires multiple verification steps, while IP whitelisting limits access to approved locations, adding robust security for sensitive data.
• Geographic Data and Internet Redundancy: Data stored across multiple locations, combined with redundant internet connections, safeguards against loss or downtime, ensuring seamless access and uninterrupted operations.
Ensure your MSP or IT department provides the robust IT infrastructure and security protocols necessary to optimize the platform’s performance, enabling your team to focus on patient care
3. Partnering with Experts Who Understand Your Needs
Dental practices require more than just a vendor—you need trusted partners who understand the industry’s unique demands. SOTA Cloud’s imaging platform, paired with Sunset Technologies’ managed IT services, offers:
• Seamless Integration: Streamlined workflows that connect imaging with your broader technology ecosystem.
• Comprehensive Support: Teams that scale with your growth and provide expertise tailored to your practice.
• Performance Monitoring: Advanced tools to ensure 99.99% uptime and operational excellence.
Knowledgeable providers ensure your clinical needs and technical challenges are handled, leaving you rest assured and freeing up your time to focus on patient care.
Secure the Future of Dental Imaging
Whether you’re a single practice or a growing DSO, adopting secure, cloud-based imaging ensures your workflows are protected and optimized.
Why Choose SOTA Cloud and Sunset Technologies?
• Uptime: Consistently reliable systems to keep your practice running.
• Security: Robust measures to protect patient data and ensure compliance.
• Performance: Optimized workflows that save time and reduce costs.
“At SOTA Cloud, our mission is to empower practices with secure, user-friendly imaging solutions that improve clinical outcomes and foster collaboration,” said Dustin Johnson, CTO of SOTA Cloud. “By partnering with Sunset Technologies, we combine our innovative technology with exceptional IT support and robust security.”
Patrick Jacobwith, CEO of Sunset Technologies, emphasized the partnership’s synergy: “Sunset’s focus on uptime and security perfectly complements SOTA Cloud’s advanced imaging solutions, creating a seamless, reliable platform for dental practices.”
Together, SOTA Cloud and Sunset Technologies bring you a secure, cloud-based imaging solution designed to elevate your practice’s operations and patient care. Ready to transform your workflows? Contact us today to learn more.
Explore SOTA Cloud’s technology here and learn more about Sunset Technologies here.
