Our COVID-19 Update - Sunset Technologies

Contact Sales | 855.861.8833 | Client Portal | Remote Support

About Us
- Careers
- DSO Tech Summit
Sunset Services
- Sunset Core
- Our Five Pillars
Uptime
Solution Services
Resources
Pricing
Contact Us

About Us
- Careers
- DSO Tech Summit
Sunset Services
- Sunset Core
- Our Five Pillars
Uptime
Solution Services
Resources
Pricing
Contact Us

COVID-19

Our COVID-19 Update

Mar 24, 2020

Patrick Jacobwith, CEO of Sunset Technologies, shares an update regarding our COVID-19 response and our promise to continue supporting our clients through this unprecedented time. Thank you all for your business. Rest Assured. We have your back.

Share This Story. Choose Your Platform!

Coronavirus COVID-19 Rest Assured

Search

Categories

Article
Blog
Case Study
COVID-19
Uncategorized
Video

Latest Posts

How AI is Creating New Cybersecurity Risks in Dental Practices May 8, 2025
Deconstructing Cyber Threats: A Webinar to Strengthen Your Practice February 17, 2025
The Impact of AI on Dental Cybersecurity: How to Secure Your Practice Against New Threats January 14, 2025
3 Steps to Securing the Future of Dental Imaging: Uptime, Security, and Performance Unleashed January 6, 2025
Maximizing Uptime and Peak Performance in Dental Practices with IoT Integration September 30, 2024

Tags

Admin Back up backup Billing breach business continuity Coding compliance computers Coronavirus Covid COVID-19 Cyber Attack Cybercrime Cyber Crime Cybersecurity data Data Backup disaster email enforcement ePHI Firewall fishing hack hackers HIPAA identity theft IT managed service Oral Surgery Associates patient info personal info PHI phishing ransomware recovery Rest Assured secure security team Teledental teledentistry virus Wild Family Dentistry

Our knowledgeable employees are here to help you feel Rest Assured, knowing we are here to answer your Support Calls 24 hours a day, seven days a week.

RestAssured@SunsetSecure.com

Corporate HQ –
Spring Lake Park, MN
8236 Arthur St NE Suite 5
Spring Lake Park, MN 55432

Additional Links

About Us
Sunset Core
Resources
Pricing
Cookie Policy
Privacy Policy

Additional Links

Current Cyber Activity
Speaking & HIPAA Training
Partners

Contact Us

Sales

sales@SunsetSecure.com

Customer Service

Current clients may email support issues here:

support@SunsetSecure.com

HIPAA

michelle.hambidge@sunsetsecure.com

Copyright © 2025 Sunset Technologies — All Rights Reserved.

PreVu^® cosmetic simulation and smile design software is a quick and easy tool that gets patients interested in cosmetic dentistry, including dental veneers, dental implants, orthodontics, teeth whitening and more. PreVu allows patients to envision themselves with their new smile, which motivates them to accept the case and to schedule their dentistry sooner.

Mango Voice tailors cutting-edge Voice over Internet Protocol (VoIP) solutions specifically for dentists, delivering seamless communication within professional health care practices. With crystal-clear voice quality, intuitive call routing, and robust features, Mango Voice enhances efficiency, client interactions, and overall care, ensuring a perfectly connected and reliable communication experience.

Dentist Insurance Services delivers expert, boutique commercial insurance solutions for dental practices of all sizes, specializing in group malpractice, cyber liability, and commercial package insurance. With over 10,000 clients nationwide, they provide customized coverage for practices from single offices to large multi-location groups. Their deep industry expertise ensures that your coverage adapts as your practice grows, allowing you to focus on delivering exceptional patient care while they expertly manage your risk and protection.

Choosing the right outsource company can be extremely overwhelming but we are here to tell you exactly why you should consider our team! DBG is known for attention to detail, billing experts with over 10 years of experience, long-term dedicated billing specialists, competitive pricing, meeting deadlines, and excellent communication. DBG makes you feel safe as we strongly obey the guidelines of HIPAA. Providing details of our work completed daily (as we like to show our work) You should never feel like you don’t know what you are paying for.

Our mission is to make your practice run SUCCESSFULLY!

Practice by Numbers is an all-in-one dental practice performance platform designed to streamline and elevate day-to-day operations. Our platform offers powerful analytics, patient communication tools, reputation management, online scheduling, account receivables, insurance verification, modern phone system, robust payment acceptance, and more. Whether it’s enhancing patient engagement, optimizing scheduling, or boosting profitability, Practice by Numbers provides the tools needed to transform practices, all in one place.

Sid Singh

CEO – Rectangle Health

Sid Singh is an accomplished SaaS, Data and Analytics, and Technology focused executive with over two decades of experience in the FinTech industry. With his extensive experience and proven track record, Sid is a widely respected leader who has made significant contributions to the financial technology industry. He most recently served as President of the U.S. Information Solutions at Equifax [NYSE: EFX], where he led a team of nearly 3,000 associates focused on driving over $2.5Bn of enterprise revenue. In this role, Sid led a full turnaround and helped reposition EFX by undertaking a full commercial transformation, leveraging $1.2Bn in strategic M&A to add unique data assets, led an extensive cloud technology migration, and enabled machine learning-led SaaS analytics platforms to generate significant growth.

Prior to joining Equifax, Sid spent 14 years at Global Payments Inc [ NYSE: GPN] and served as Group President of Integrated Solutions & Vertical Markets, where he was instrumental in the formation of $1.2Bn+ revenue SaaS-led business unit. Sid drove over $3.5bn in strategic M&A to create an industry leading software led strategy that delivered significant growth for GPN and its stakeholders. Sid has also held various executive leadership positions at GPN, including Chief Product Officer and Vice President and regional head of Asia Pacific.

Prior to this, Sid has held senior management positions with HSBC and Citibank in Asia Pacific. Sid’s contribution to the industry and dedication to his craft have earned him a position on the boards of Paya (Nasdaq: PAYA), VantageScore LLC, and the Consumer Data Industry Association (CDIA). Sid holds a Bachelor’s degree in Mechanical Engineering from Punjab Technical University, India and an MBA with a dual major in Marketing and Information Systems from the Institute of Management Technology, India.

Cindy Klein

Chief Information Office – Affordable Care

Cindy Klein joined Affordable Care as Chief Information Officer in 2019. Affordable Care, LLC is America’s leading consumer retail healthcare company exclusively focused on tooth replacement solutions, serving affiliated dentists at ~440 practices in 43 states across the United States. Affordable Care serves multiple top dental brands including Affordable Dentures & Implants, DDS Dentures + Implant Solutions and Advanced Dental Implant Center. Prior to joining Affordable Care, Cindy served at Senior Vice President and Chief Medical Information Officer for United Surgical Partners International (USPI), which operates one of the nation’s most successful ambulatory surgical networks. Her career has been focused in the healthcare technology space with 20 years’ experience in health systems, cyber security, and practice management. She is passionate about Diversity, Equity and Inclusion and leads DEI for Affordable Care. Cindy is an active community volunteer and civic leader.

Robert Boone

CIO – DECA Dental Group

Robert has over 23 years of experience across varying industries in the field of Information Technology. He joined DECA Dental group in 2016, just over 8 years ago. He was promoted to CIO in March of 2018.

Prior to joining DECA, Robert worked for almost 4 years at Aspire Financial, Inc. While at Aspire, Robert was the Director of Information Technology, responsible for all project initiatives and management of their IT dept. Before his time at Aspire, Robert was Network Operations and Technical Support Manager at Palm Harbor Homes. During his 11 years there, he managed a large IT and computer network of over 180 office and manufacturing plant locations.

Robert has a Bachelor of Science in Business Administration from the University of Texas at Dallas, where he graduated Cum Laude.

Liz Duncan

Director of Cybersecurity and Compliance – Planet DDS

Liz is a skilled technology leader with a law degree specializing in security, privacy, and compliance. With a proven history of building winning teams, driving operational excellence, and accelerating profitable growth in software, hardware, and cloud computing environments, she is working constantly to improve the security profile of the organization, minimizing ever-present risks to all layers of today’s technology-driven world. Liz has successfully led organizations through SOx, PCI, FDA Medical Device, GDPR, HIPAA, and AICPA security and privacy certification audits/assessments. Enabled multiple organizations to obtain a clean SOC2 Attestation within six months. Led technology team that build HIPAA-compliant digital mental health platform as the initial product launch with strong expertise in healthcare and federal regulations. Her expertise includes security and risk management controls (ISO 9000, ISO 27000, ISO 13485, PCI,NIST, HIPAA,G DPR), BSA/AML, fraud detection, ISO Internal Assessment, and IT GRC (CISA).

Daniel Easty

Business Development Manager – Sunset Technologies

Daniel is a collaborative leader known for his ability to drive positive impact through strong relationship management and teamwork. He focuses on transforming lives by engaging in meaningful conversations and delivering outstanding experiences. By prioritizing people, he helps them realize their full potential. As a dynamic speaker, Daniel excels at crafting persuasive messages that inspire and motivate. He is dedicated to providing exceptional customer experiences and is committed to achieving transformative outcomes.

Paul Kaiser

CEO – DentalXChange

Paul Kaiser is the CEO of DentalXChange and has over 20 years of healthcare IT experience including MedeAnalytics, Cognizant, TriZetto, TDS Clinical and Cerner. Paul is known for motivating and positioning teams to consistently exceed financial and operational goals and for creating positive cultures of accountability. He is passionate about relationships, innovation, partnerships and the opportunity to bring new ideas to the dental industry.

Paul holds a Bachelor of Science from the University of Central Missouri where he is also a board member for the University of Central Missouri Alumni Foundation. Paul is an a vid golfer and resides in Southlake, Texas where he enjoys spending quality time with his family.

Brian Mullenix

Vice President of Information Technology Systems – Riccobene Associates

Brian Mullenix serves as the Vice President of Information Technology Systems at Riccobene Associates Family Dentistry. A career Healthcare IT leader, he spent 15 years at CVS-Aetna, where he specialized in the implementation of new technologies and user access management. At Riccobene Associates, he has spearheaded numerous security initiatives to enhance the organization’s security. Brian holds a Master of Science in Information Technology from the University of North Carolina at Greensboro and possesses multiple certifications in IT and project management.

Patrick Jacobwith

Chief Executive Office – Sunset Technologies

Patrick Jacobwith, JD, is the CEO/General Counsel and partner at Sunset Technologies, which specializes in technology integration, security, and compliance for their dental customers. Sunset Technologies is one of the largest dental focused MSPs in the United States. Sunset provides services on a national level, with more than 100 employees.

During his 35 year plus career, Patrick has developed extensive leadership, strategy, and management skills. His approach to becoming a better leader has included taking roles that encompass all areas of a business. Patrick also speaks nationally on topics ranging from developing company culture, leadership and management development, cyber security, and HIPAA compliance.

In addition to Patrick’s business experience, he holds a B.S. in economics, is a certified HIPAA professional, and is a licensed attorney.

Patrick has developed his career in large organizations, including United Healthcare, SmithKline Beecham, Express Scripts, and SHPS, as well as smaller companies. Most recently, he has helped Sunset evolve into a national organization and assisted several other businesses in their growth process.

As General Counsel, Patrick utilizes his legal skills and knowledge in areas that include contracting, risk management, compliance, employment law, and mergers and acquisitions.

Finally, Patrick believes his most significant accomplishments are the people he has been able to help develop.

Your name Your email Your message (optional) Point of Contact Name:*

Δ

How the Installation / Onboarding Affects the Cost

When someone inquires how much our solutions cost, the timing and scope of the installation is also a key factor. As a company, we provide two options for the installation/on-boarding process. An installation includes work connected to the purchase of new computers/servers and other components. An on-boarding is the up-front process to take over the environment and possibly install smaller components to the network.

The installation options are as follows, with their corresponding price ranges:

During Business Hours

This option includes a scheduled installation that occurs on Monday through Friday between the hours of 7am and 6pm. We work closely with you to best schedule the day or days to provide a seamless installation.

The average labor cost for this option is $150/hr., based on the lead time we have to schedule the installation.

After Hours

We understand that disruption to the business may not be a preference. As such, we provide an alternate option where we will schedule the installation during evening or weekend hours, to allow you little or no disruption to your practice.

The average labor cost for this option is $250/hr., based on the lead time we have to schedule the installation.

Most common “add-ons” found in the purchase of an IT Business Support Solution:

24/7 phone support
Unlimited on-site support
Network monitoring 24/7/365
Cyber protection components
HIPAA Compliance components
- Encrypted email
- Payment card compliance
- HIPAA binders
- HIPAA training
Client reporting
Purchasing hardware – we will provide a separate pricing solution to purchase hardware that includes complete payment up-front or a financing option.

As you see, there are many options available, an each has its own impact to your final pricing. When someone receives a quote from Sunset Technologies, we thoroughly examine each option to educate the client on the options’ benefits; and to identify its overall importance to the success of the solution.